Terms and conditions

Welcome to CrestPeak Coffee! By accessing our website and making a purchase, you agree to be bound by these Terms and Conditions and any other policies linked herein. Please read them carefully.

Introduction

CrestPeak Coffee offers premium coffee products through our online shop. These Terms govern your use of our website and your purchase of products from us.

Definitions

"We", "us", and "our" refer to CrestPeak Coffee.
"You" and "your" refer to the customer accessing our website and purchasing our products.

Privacy Policy

Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

Product Descriptions and Pricing

We endeavor to ensure that all product descriptions on our website are accurate. However, errors may occur. If we discover an error in the price or description of a product you have ordered, we will contact you as soon as possible. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

Prices for our products are subject to change without notice.

Orders and Payment

When you place an order on our website, you agree to buy the product at the indicated price and agree to the payment terms. We currently accept payments through Swipe and PayPal. By submitting your payment, you warrant that you are authorized to use the chosen payment method.

Once your order is placed, it is confirmed, and we will not allow cancellations once an order has been confirmed.

Shipping and Delivery

We ship our products both locally and to select international destinations. Shipping times may vary based on your location and the shipping options available. While we strive to ensure timely delivery, we are not responsible for delays caused by shipping carriers or any unforeseen circumstances.

Returns and Refunds

Opened products cannot be returned due to health and safety considerations. For unopened products, returns are accepted under certain conditions. If you receive a product that is damaged or incorrect, please contact us within 14 days of receipt with proof of the issue for a return or exchange.

Please note, we do not offer refunds or exchanges for change of mind.

Limitation of Liability

CrestPeak Coffee shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if CrestPeak Coffee has been advised of the possibility of such damages.

Intellectual Property

All content published and made available on our site, including texts, logos, graphics, and images, is the property of CrestPeak Coffee and is protected by copyright and intellectual property laws.

Governing Law

These Terms and Conditions are governed by the laws of the country/state from which we operate. You agree to submit to the jurisdiction of our courts to resolve any disputes.

Amendments

We reserve the right to modify these Terms and Conditions at any time. Your continued use of our website after such changes will constitute acknowledgment and agreement of the modified terms.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at creatpeakcoffe@gmail.com